Welcome to Room Walay . We are committed to protecting your personal information and providing a safe, reliable, and transparent experience for everyone using our platform.
This Privacy Policy describes how Room Walay collects, uses, shares, and protects your data when you visit or use RoomWalay.com.
By accessing or using the Site, you agree to this Privacy Policy.
1. Information We Collect
We collect information to provide you with the best apartment browsing, listing, and booking experience.
A) Information You Provide
When using RoomWalay, you may provide:
- Full name
- Phone number
- Email address
- City & location
- Account/login information
- Property listing details
- Booking details
- Communication with hosts or guests
- Identity details (if required for verification)
- Feedback or reviews
B) Automatically Collected Information
RoomWalay automatically collects:
- IP address
- Device information
- Browser type & version
- Operating system
- Pages visited & time spent
- Referral sources
- Cookies & tracking data
C) Cookies & Tracking Technologies
We use cookies to:
- Improve site performance
- Remember your preferences
- Analyze usage behaviour
- Provide personalized apartment suggestions
You may disable cookies anytime through your browser settings.
2. How We Use Your Information
RoomWalay uses collected information for:
- Creating and managing your account
- Processing apartment inquiries and bookings
- Allowing hosts and guests to communicate
- Improving website speed, performance, and features
- Preventing fraud or unauthorized access
- Providing customer support
- Sending booking confirmations, updates, and alerts
- Showing personalized recommendations
- Running analytics for platform improvement
We do not sell your data to third parties.
3. How Your Information Is Shared
We only share your information when necessary:
With Property Hosts & Guests
To complete a booking or inquiry, hosts may receive:
- Your name
- Contact number
- Booking details
This enables communication and smooth check-ins.
With Trusted Service Providers
Such as:
- Payment processors
- Cloud hosting providers
- Email/SMS providers
- Analytics tools
- Security & anti-fraud tools
These partners can only use your data to perform services for RoomWalay.
For Legal & Safety Reasons
We may disclose data if required:
- By law or government authorities
- To protect user safety
- To enforce our terms and prevent fraud
4. Data Security
We use strict security measures to protect your information, including:
- Encrypted servers
- Secure HTTPS connection
- Restricted access to user data
- Continuous monitoring
While we strive to protect all data, no digital platform is 100% secure. You use RoomWalay at your own risk.
5. Your Rights
You have the right to:
- Access your personal information
- Update or correct your data
- Request account deletion
- Request data removal
- Opt out of promotional messages
- Control cookie preferences
To make any request, contact us at:
info@roomwalay.com
6. Third-Party Links
RoomWalay may contain links to external websites. We are not responsible for the privacy practices of third-party sites.
7. Children’s Privacy
RoomWalay does not knowingly collect information from children under 13.
If you believe data from a child was collected, contact us immediately.
8. Changes to This Policy
RoomWalay may update this Privacy Policy from time to time.
The updated version will always be posted on this page with the new “Last Updated” date.
Continued use of RoomWalay means you agree to the updated policy.
9. Contact Information
For any privacy concerns or data-related requests, contact us:
Contact No : 03236540458
Email: [info@roomwalay.com]
Website: https://roomwalay.com
